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  2. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  3. Librarian - Wikipedia

    en.wikipedia.org/wiki/Librarian

    Archivist, curator, knowledge manager. A librarian is a person who works professionally in a library providing access to information, and sometimes social or technical programming, or instruction on information literacy to users. The role of the librarian has changed much over time, with the past century in particular bringing many new media ...

  4. Bank teller - Wikipedia

    en.wikipedia.org/wiki/Bank_teller

    Bank teller. A bank teller (often abbreviated to simply teller) is an employee of a bank whose responsibilities include the handling of customer cash and negotiable instruments. In some places, this employee is known as a cashier or customer representative. [1] Tellers also deal with routine customer service at a branch.

  5. Shipping agency - Wikipedia

    en.wikipedia.org/wiki/Shipping_agency

    A shipping agency, shipping agent, or ship agency is the term used to refer to the appointed companies that handle operational and procedural (legal) requirements for a commercial vessel's call at a port for the purposes of cargo handling (loading/discharging), emergency calls, repairs, crew changes, or ship demolition, and protect the general interests of their principals on behalf of ship ...

  6. Pilot in command - Wikipedia

    en.wikipedia.org/wiki/Pilot_in_command

    The strict legal definition of PIC may vary slightly from country to country. The International Civil Aviation Organization (ICAO) definition is: "The pilot responsible for the operation and safety of the aircraft during flight time." In Annex 2, "Rules of the Air", under par. "2.3.1 Responsibility of pilot-in-command", ICAO declares:

  7. Gate agent - Wikipedia

    en.wikipedia.org/wiki/Gate_agent

    Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's flight ticket. They ...

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