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How to get in touch with eBay. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; Get in touch with us by email; From time-to-time, our wait times may be longer than usual.
Find answers to your buying, selling and account questions, or contact us for more help.
If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.
Ask eBay to step in and help for buyers If you requested a return or reported an issue with your purchase and the seller hasn't responded, or if you're not able to resolve things with them, you can ask us to help.
Finding your seller's phone number. You can find a seller's phone number in the following places on eBay, if they've opted to share their number: When you select Contact seller and then Other on the Find answers page, you'll see an option to view the seller's phone number
It's important to keep your personal information needs to be correct and up to date so you can buy and sell on eBay. If you change your phone number, postal address, or email address, or if any of the details we have for you are incorrect, you'll need to update the personal information on your eBay account.
Getting paid for items you've sold on eBay is simple. Your buyers can choose from many payment methods, and you'll receive your payouts directly in your bank account. You can track all of your payouts in the Payments tab in My eBay.
If you’re a seller and have to confirm your registered phone number, restart the process to ensure you’ve entered the correct phone number; If you’ve tried to change your password more than 5 times in the last 24 hours, you’ll need to wait 24 hours before trying again.
eBay Concierge is a free service, but if you’d rather stay with our standard customer service, simply contact us to opt out at any time. How eBay Concierge works. You'll receive a welcome email when you're invited to join Concierge, with information on how to access the service.
If you can’t find your eBay guest order confirmation email, contact us and we’ll be happy to help. Creating an eBay account. You can still register as an eBay member after you’ve bought an item as a guest. Your guest purchases will still be managed separately, but you’ll find all your future purchases in My eBay.