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The Office of Consumer Affairs ( OCA; French: Bureau de la consommation) is a Government of Canada agency under Innovation, Science and Economic Development Canada, which is responsible for consumer protection and promotion. The OCA is mandated "to these responsibilities by building trust in the marketplace so that consumers can both protect ...
The Financial Consumer Agency of Canada ( French: Agence de la consommation en matière financière du Canada, FCAC) is an agency of the Government of Canada that enforces consumer protection legislation, regulations and industry commitments by federally regulated financial entities. It also provides programs and information to help consumers understand their rights and responsibilities when ...
The Commission for Complaints for Telecom-television Services ( CCTS; French: Commission des plaintes relatives aux services de télécom-télévision, CPRST) is Canada's national, independent and industry-funded organization created to resolve telecommunication and television service complaints from consumers and small business customers fairly and free of charge. [3]
Do you have a complaint regarding a telecom or residential TV service that we haven't been able to resolve? The independent Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you free of charge.
The Consumers' Association of Canada, founded in 1947, [2] [3] is a Canadian independent, volunteer-based, consumer organization. Based nationally in Ottawa with regional branches in Montreal, Saskatoon, Winnipeg and Vancouver, the organization focuses on the social problems of food distribution and health, trade, standards, and communications ...
Wading through consumer complaint after consumer complaint can frustrate even the most diligent consumer. But a report just released by the Consumer Federation of America says not all consumer ...
The Consumers Council of Canada was a member of the Canadian Consumer Initiative. [4] The initiative, initiated by the Office of Consumer Affairs of Industry Canada, has involved the development common policy positions and sharing of resources by organizations serving consumers in Canada. [5]
Consumer protection is linked to the idea of consumer rights and to the formation of consumer organizations, which help consumers make better choices in the marketplace and pursue complaints against businesses. Entities that promote consumer protection include government organizations (such as the Federal Trade Commission in the United States ), self-regulating business organizations (such as ...