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Open Fortnite on your Nintendo Switch system to view and spend your V-Bucks. Situation not resolved. If you are unable to redeem your V-Bucks card after following these steps, please visit Epic Games' support for further assistance.
What to do. Follow our steps on How to Redeem a Fortnite V-Bucks Card. Situation not resolved. If you are still unable to redeem the card, please contact Epic Games for assistance.
Re-enter your Nintendo Account password when prompted, then select Redeem to complete the process. A confirmation e-mail will also be sent to the e-mail address registered to your Nintendo Account once this process is completed.
Download codes from retailers are found on the receipt or card you were given. Some retailer cards include both a download code and a Control Number. Enter the Download Code (usually begins with a B, no hyphens in the number) and not the Control Number (usually begins with an S, has hyphens).
If you have a card that does not have a scratch-off area on the back, your code was printed on your purchase receipt or emailed to you. Check the following: Locate the receipt you received when you made the purchase and check for a 16-digit code that is printed on the receipt.
A card has been scratched or damaged, and the number is not legible. Note Cards purchased in another country can only be redeemed on systems and/or accounts that are set to that country.
Access resources to learn everything you need to know about Nintendo Switch Family, Games & Apps, and Games
Even if a listed title will be eligible in the future, you will not be able to redeem a voucher for it until the title is available for pre-purchase. Please try again after the title is available for pre-purchase. Locate the game in the Nintendo eShop and confirm that the game has not already been purchased on your Nintendo Switch console.
Depending on the retailer, they may be able to locate your purchase using your credit card, your retailer account history, or a loyalty program membership. Situation not resolved If you are still unable to locate the download code, you will need to purchase another one.
Check the back of your Nintendo eShop card for a scratch-off code area. Some cards sold through retailers do not have a scratch-off code on the card itself – the code is only printed on the receipt you received when you made the purchase. Gently scratch off the gray film to find your download code.