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  2. Buyer Complaints? eBay Complaints? There are none!

    community.ebay.com/t5/eBay-Cafe/Buyer-Complaints-eBay...

    Buyer never notified me. Received "decision" from ebay to pay him from my paypal account. Buyer kept item and got refunded!!! I have been in "on hold hell" with ebay for nearly 40 minutes!!!! I plan to cancel my paypal account today, and cease using ebay. Customer service is NONEXISTANT with ebay. I'm done!!!!!

  3. Managed Payments, One EIN, Multiple eBay Accounts

    community.ebay.com/t5/Payments/Managed-Payments-One-EIN...

    Of course, EIN is valid, so after painfully long waiting time, eBay customer service called and I was told that only one eBay account can be associated with one EIN number. We use multiple ebay accounts for our business, one employee per account. This helps us track employee's work and calculate individual monthly commission.

  4. Posting to EU - The eBay Community

    community.ebay.com/t5/Shipping/Posting-to-EU/td-p/32151812

    This is the US board so most aren't familiar with customs info in the UK or Royal Mail. However, I've seen reports on the ebay Canada boards of buyers in the EU being charged VAT again even though the ebay IOSS number is on the envelope so Canada Post doesn't have its system set up properly yet for the EU VAT.

  5. Potential bidder asking for IMEI number? - The eBay Community

    community.ebay.com/t5/Electronics/Potential-bidder-asking...

    A couple years ago I worked in a call center that took customer service calls for a major carrier. The majority of calls were people wanting to activate phones. I was amazed how many people couldn't activate their phones because they bought it online & the IMEI was coming up lost/stolen or already activated on another line.

  6. Etsy rolling out EU customs requirements - The eBay Community

    community.ebay.com/t5/Shipping/Etsy-rolling-out-EU-customs...

    This will prove that VAT was paid, so your customer doesn't accidentally pay VAT tax twice Check out all the details on VAT and IOSS here. I'm assuming that eBay will automatically include the IOSS number on the customs form when you purchase a label through eBay instead of a third party, but the HS code you'll probably need to select manually ...

  7. Buyer claiming screen scratch - The eBay Community

    community.ebay.com/t5/Selling/Buyer-claiming-screen...

    If you do not refund (ON RETURN!!) eBay will . Then the buyer has both the laptop and the money and eBay will come after you for the money they sent him. And you will have a Defect on your selling account, which can mean higher fees, restrictions to the number and value of listings, or even a permanently closed account. Get it back and resell it.

  8. USPS Worker Stole Package Contents, What to do? - The eBay...

    community.ebay.com/t5/Selling/USPS-Worker-Stole-Package...

    Hello, I recently sold a big lot of sports cards, they were individually boxed so it was 15 sealed boxes inside the main shipping box. The total value was around $2,000. I sent the package via priority mail and purchased my label straight through Ebay as I normally do. Then I dropped it off at the...

  9. Sending an invoice - The eBay Community

    community.ebay.com/t5/Selling/Sending-an-invoice/td-p/33434865

    @daninmanchester . Print the invoice to a PDF file and then send the PDF to the buyer. If you have trouble sending the pdf via eBay then covert it to a jpg or ask the buyer for their actual (real) email address (eBay legal when you have a completed and paid for transaction).

  10. Unhappy customer - please advise. Don't want nega ... - The eBay...

    community.ebay.com/t5/Selling/Unhappy-customer-please...

    So I received a message from a customer saying she is very unhappy with her item and its just not a nice dress. So I replied back immediately asking if she would like a full refund and return the dress. She replies by saying she hates the dress and its not a nice dress and DOES NOT want to return...

  11. USPS 1 Month Delayed Package Arrived - The eBay Community

    community.ebay.com/t5/Payments/USPS-1-Month-Delayed...

    I received an email from Customer Service which was promising, stating, " For this, I have requested you refund to be processed so that our back office can re-investigate the case. Please take note that this process will take 5-10 business days. Once approved, the funds will be going back to your original funding source."