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JetBlue's first major advertising campaign incorporated phrases like "Unbelievable" and "We like you, too". Full-page newspaper advertisements boasted low fares, new aircraft, leather seats, spacious legroom, and a customer-service-oriented staff committed to "bringing humanity back to air travel". [146]
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The secret behind how JetBlue has amassed such a loyal customer base -- and how they're absolutely killing the competition Emily Rella Updated October 15, 2020 at 11:49 PM
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Robin Hayes was born in 1966 and grew up in London, United Kingdom, as the oldest of three children. He did not take his first flight until he was 18 years old, when he flew to Greece with his then-girlfriend. [1] Hayes earned a Bachelor of Science (BSc) in electrical and electronic engineering in 1988 from the University of Bath in the United ...
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An unruly JetBlue Airways passenger on Tuesday was restrained by multiple flyers and turned over to law enforcement upon landing in New York City from London, the airline said.
According to the American Customer Satisfaction Index Travel Report, passengers are most satisfied with JetBlue, which has dominated since 2012. Those surveyed gave the airline an average score of ...