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  2. 2021–2023 global supply chain crisis - Wikipedia

    en.wikipedia.org/wiki/2021–2023_global_supply...

    2021–2023 global supply chain crisis. In 2021, as a consequence of the COVID-19 pandemic and, later, the ongoing 2022 Russian invasion of Ukraine, global supply chains and shipments slowed, causing worldwide shortages and affecting consumer patterns. Causes of the economic slowdown included workers becoming sick with COVID-19 as well as ...

  3. United Parcel Service - Wikipedia

    en.wikipedia.org/wiki/United_Parcel_Service

    United Parcel Service. United Parcel Service, Inc. ( UPS) is an American multinational shipping & receiving and supply chain management company founded in 1907. [ 1] Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company [ 6] and one of the world's largest shipping couriers.

  4. Service level - Wikipedia

    en.wikipedia.org/wiki/Service_level

    Service level. Service level measures the performance of a system, service or supply. Certain goals are defined and the service level gives the percentage to which those goals should be achieved. Examples of service level: Percentage of calls answered in a call center. Percentage of customers waiting less than a given fixed time.

  5. DIFOT - Wikipedia

    en.wikipedia.org/wiki/DIFOT

    DIFOT ( delivery in full, on time) or OTIF ( on-time and in-full [delivery]) is a measurement of logistics or delivery performance within a supply chain. Usually expressed as a percentage, [1] it measures whether the supply chain was able to deliver: at the time expected by the customer (in many cases, with a tolerance defined in conjunction ...

  6. Supply chain operations reference - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_operations...

    The Supply Chain Operations Reference ( SCOR) model is a process reference model originally developed and endorsed by the Supply Chain Council, now a part of ASCM, as the cross-industry, standard diagnostic tool for supply chain management. [1] The SCOR model describes the business activities associated with satisfying a customer's demand ...

  7. Delivery schedule adherence - Wikipedia

    en.wikipedia.org/wiki/Delivery_schedule_adherence

    Delivery schedule adherence. Delivery schedule adherence (DSA) is a business metric used to calculate the timeliness of deliveries from suppliers. It is a commonly used supply chain metric and forms part of the Quality, Cost, Delivery group of performance indicators.

  8. Supply chain optimization - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_optimization

    Supply-chain optimization addresses the general supply-chain problem of delivering products to customers at the lowest total cost and highest profit, trading off the costs of inventory, transportation, distributing and manufacturing. In addition, optimizing storage and transportation costs by means of product / package size is one of the ...

  9. Supply chain surplus - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_surplus

    Supply chain surplus is the value addition by supply chain function of an organisation. It is calculated by the following formula: It is calculated by the following formula: Supply chain surplus = Revenue generated from a customer - Total cost incurred to produce and deliver the product .