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eBay has been charging a final value fee based on the buyer's entire payment, including shipping and handling, since 2011. At that time, they set the rate for non-store sellers at 9% in most categories, then in 2013 it was raised to 10%. Meanwhile, sellers were also paying 2.9% to PayPal so their total was 12.9%.
eBay Customer Support @Anonymous I gave up on Auctiva and Ebay both as Auctiva still can't get images imported for listings not created on Auctiva, there support is all over the place, listings are not moving to Auctiva if listed on Ebay 1st unless I get them to do it if I can get chat.
Dealt with this for 2 days, then I called Ebay customer support: (1-866-540-3229). Spent 1.5 hours on the phone with a very nice lady. She was able to upload my photo the the listing, but I couldn't.
January 3, 2022 is not a choice in the drop down for purchasing a shipping label through Ebay shipping. January 3rd is not a holiday and USPS is open for business. So far I have called Ebay customer support, reached out to AskEbay on Twitter and did a chat with an agent. No one so far can get ...
Do you want to try the eBay Automatic Assistant/Chat Option?Click on the Help & Contact link at the top or bottom of the page. Then, scroll to the bottom and click the Contact Us link. You'll have to filter through the categories/help articles until the "Chat option" becomes available. Type "Agent" into the chat box and press Send.
The buffer that PayPal represents and the ability of eBay customer support to intervene is what made it possible. Two elements have been eliminated, not just one. The new system is automated in a way that precludes the influence or interference of eBay customer service to do anything as far as I can tell.
Unhappy customer - please advise. Don't want negative feedback... Aug 2, 2017 7:38:07 AM. So I received a message from a customer saying she is very unhappy with her item and its just not a nice dress. So I replied back immediately asking if she would like a full refund and return the dress.
04-18-201303:46 PM. That is because as a seller you have no recourse when a buyer wants a refund even though he knows he bought a used item in "as is" condition. Ebay allows a seller list the option to give a refund after a certain amount of time. If the seller elects not to all the buyer has to do is file a dispute against the seller and then ...
07-08-202111:45 PM. Timing is going to be driven by the source of your payment. For example if you used a credit card, it can take a good couple of weeks or more before that credit shows up. It was no different in PayPal either. You may not have noticed it, but it takes time.
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