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Exchange a Gift. If you received a gift and need an exchange or replacement, return the gift for a refund and place a new order. If you're the gift purchaser, you can request a replacement in Your Orders. Things to Consider Before a Gift Return.
Here’s how to return those unwanted gifts to Amazon without the sender knowing and turn them into something you can truly use.
You can exchange items that qualify for exchanges through Your Orders. To exchange an item: Go to Your Orders and select Return or replace items beside the item (s) you want to exchange. Select a reason for return. Follow the instructions on screen.
Returning a gift on Amazon is incredibly easy to do, as long as you have the gift receipt handy. Plus, the gift-giver will never know you've sent it back.
To return a gift through your Thank You & Returns List: Visit Your Registries & Gift Lists and select the Gift List you want to view. Select Thank You & Returns List. Find the item you want to return. Select Return or Replace Gift. Follow on-screen instructions.
How do I return a gift to Amazon if I am a gift recipient? If you are the gift recipient, and you’ve decided to return a gift, the first step is to visit the Returns Center page in your Amazon account using a desktop browser.
Need help returning a gift? We'll walk you through the steps to return and receive your refund. Visit amazon.com/returns/gift to get started.
If you received a gift and need an exchange or replacement, you'll need to return it and place a new order. If you’re the sender of the gift, you can request a replacement in Your Orders . For more information, visit Exchange and Replacements .
To return a gift you've received from Amazon, you'll need to go to the Online Returns Center and enter the order number from your gift receipt.
1. Go to the Amazon Gift Returns page. 2. Enter the 17-digit order number. The number (it'll look like this: 123-1234567-1234567) appears on the packing slip inside the box or the shipping label...