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The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The Consumer information Center is DCA's information resource center for consumers and licensees. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees ...
The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees. Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues.
The California Consumers Legal Remedies Act ("CLRA") is the name for California Civil Code §§ 1750 et seq. [1] The CLRA declares unlawful several "methods of competition and unfair or deceptive acts or practices undertaken by any person in a transaction intended to result or which results in the sale or lease of goods or services to any consumer". [2]
Companies that become victims of data theft or other data security breaches can be ordered in civil class action lawsuits to pay statutory damages between $100 and $750 per California resident and incident, or actual damages, whichever is greater, and any other relief a court deems proper, subject to an option of the California Attorney General ...
California consumer group blasts insurance bill backed by Newsom. Laurence Darmiento. May 29, 2024 at 5:56 PM. ... "It is a serious blow to all rate reviews in California."
Registers and regulates approximately 36,000 California automotive repair dealers. Licenses Smog Check stations, technicians, and inspectors. Licenses brake and lamp stations and adjusters. Mediates automotive repair complaints, saving California consumers millions of dollars each year in the form of direct refunds, rework, and bill adjustments.
In November 2013 the Council of Better Business Bureaus reassigned the Los Angeles area to three established California BBBs. [28] In 2011, a New York Times columnist described a complaint from a consumer that the Austin chapter of the Better Business Bureau refused to resolve complaints against companies if customers do not pay a $70 mediation ...
Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to ...
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