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Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.
I get the following message when trying to activate my Peacock Subscription. Your Xfinity account is already linked to another Peacock account. I tried chatting and calling customer service and they are unable to help, close my tickets, etc.
When I first attempted to log in to Peacock, I received the same message about already linked. I normally use my Yahoo email for all my log ins, but had noticed when checking my profile inside my account (online or through the Xfinity App) there was also a Comcast email address that was created when starting my Xfinity services.
Enter an email address and password to set up your Peacock account. That’s it! With Peacock Premium, you can stream hit movies, live sports – like a professional football game only available on Peacock on December 23 & January 13* – exclusive Originals, and so much more.
Press the Home button on your Roku remote. To find options to manage your subscription, you can do so in one of the following ways: From the Home screen. Use the arrow buttons on your remote to hover over and highlight the app that you want more information about. Press the Star button on your remote.
Options to manage or cancel your service. To cancel, go to the Peacock app with the instructions above. Once in the Peacock app > Unsubscribe. If you do not see that option it could be that you are not being billed since you used the Xfinity Rewards. We can also double check for you and/or confirm if you do cancel.
Thank you Xfinity for keeping/offering free access to Peacock Premium for us longtime, loyal Xfinity customers. A Peacock Premium subscription is really a valuable inclusion to our existing service. Note: This comment was created from a merged conversation originally titled Peacock Premium. 8. 4.
Enter an email address and password for their Peacock account. Previously, customers activated their offer through a banner displayed in Xfinity Assistant and their online account. Please note these options are still available; however, customers should first attempt to activate them using the steps outlined above.
I'm Gold Xfinity member & have been trying to activate my Peacock account for months and just saw this forum. I don't understand why Xfinity wouldn't resolve this re-occurring issue that many are experiencing. I created my Peacock account, told it's included, yet it wants me to add payment information or promo code.
3. Enter an email address and password for your Peacock account. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.