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PLDT, Inc., formerly known as the Philippine Long Distance Telephone Company ( Filipino: Kompanya ng Teleponong Pangmalayuan ng Pilipinas ), [2] is a Philippine telecommunications, internet and digital service company. [3] PLDT is one of the Philippine's major telecommunications providers, along with Globe Telecom and startup Dito Telecommunity.
Responsibilities: Respons to customer questions and queries by email, chat, phone, or social media. Working together with your manager to resolve critical issues quickly. ... For premium support ...
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...
The Philippines is an emerging market and a newly industrialized country, whose economy is transitioning from being agricultural to service- and manufacturing-centered. It is a founding member of the United Nations , the World Trade Organization , ASEAN , the Asia-Pacific Economic Cooperation forum, and the East Asia Summit ; it is a member of ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.