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2. Banking BPO services - Wikipedia

   en.wikipedia.org/wiki/Banking_BPO_Services

   Banking BPO services. Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy employed by banks and lending institutions to facilitate the business acquisition and account servicing activities linked with the customer lending lifecycle. These specific BPO services are usually offered through multi-year ...

3. List of business and finance abbreviations - Wikipedia

   en.wikipedia.org/wiki/List_of_business_and...

   COB – Close of Business. COC – Cost of Credit [2] or Cost of Capital [3] COD – Cost of Debt [4] or Cash on Delivery. COE – Center of Excellence or Cost of Equity [5] COGS – Cost of Goods Sold. Corp. – Corporation. COO – Chief Operating Officer. CPA – Certified Public Accountant. CPI – Consumer Price Index.

4. Business process outsourcing - Wikipedia

   en.wikipedia.org/wiki/Business_process_outsourcing

   Business process outsourcing. Business Process Outsourcing ( BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its ...

5. Chief business development officer - Wikipedia

   en.wikipedia.org/wiki/Chief_business_development...

   A chief business development officer (CBDO) is a position within a company established beside the other executive positions reporting to CEO and COO. The title is used to define a high-ranking position alongside the CEO. The CBDO is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization ...

6. Customer Service Job Description - AOL

   www.aol.com/news/2010-10-15-customer-service-job...

   Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

7. Outsourcing - Wikipedia

   en.wikipedia.org/wiki/Outsourcing

   Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

8. Business process orientation - Wikipedia

   en.wikipedia.org/wiki/Business_process_orientation

   A “business process culture” is a culture that is cross-functional, customer oriented along with process and system thinking. This can be expanded by Davenport’s definition of process orientation as consisting of elements of structure, focus, measurement, ownership and customers (Davenport 1993). Davenport also stressed commitment to ...

9. Firstsource - Wikipedia

   en.wikipedia.org/wiki/Firstsource

   firstsource .com. Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India. It is owned by RP-Sanjiv Goenka Group. [4] Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.