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Amazon.com, Inc., [1] doing business as Amazon (/ ˈ æ m ə z ɒ n /, AM-ə-zon; UK also / ˈ æ m ə z ə n /, AM-ə-zən), is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [5]
Amazon is also in the process of building a retail hub of operations center in Nashville, Tennessee. On August 21, 2019, Amazon opened its largest campus in the world at Nanakramguda in Hyderabad, India. It is the first Amazon-owned campus located outside the United States and features the single largest Amazon-owned building in the world.
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A 2017 study of technical support scams published at the NDSS Symposium found that, of the tech support scams in which the IPs involved could be geolocated, 85% could be traced to locations in India, 7% to locations in the United States and 3% to locations in Costa Rica. [11]
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The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...