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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. How to stop scammers from coming after your verification ...

    www.aol.com/stop-scammers-coming-verification...

    To avoid falling victim to a phishing scam, look closely at the email sender and ensure it is a legitimate address. Know that companies (like your bank) and the government will never ask you to ...

  4. The mystery behind those creepy 'Unknown' spam calls - AOL

    www.aol.com/news/mystery-behind-those-creepy...

    Look up official contact information online and call that number to verify the legitimacy of the initial call. To further protect yourself, enable spam-blocking features on your phone.

  5. What You Need to Know About Phone Scams - AOL

    www.aol.com/know-phone-scams-180248742.html

    Scammers know how to fake a phone number Kerskie describes a scam where a client received a spoof call from what he thought was his daughter’s phone. The caller claimed his daughter was in ...

  6. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!

  7. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1.

  8. Voice phishing - Wikipedia

    en.wikipedia.org/wiki/Voice_phishing

    A phone number is difficult to block and scammers can often simply change phone numbers if a specific number is blocked and often find ways around rules and regulations. Phone companies and governments are constantly seeking new ways to curb false scam calls. [15]

  9. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.