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Responsibilities: Respons to customer questions and queries by email, chat, phone, or social media. Working together with your manager to resolve critical issues quickly. Here are 7 job ...
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients.
Job description manipulation is a widely practiced bad faith practice that is referred to the deliberate modification of job descriptions with the intent of favoring specific candidates or groups of candidates, often to meet certain hiring preferences or objectives.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Business administration. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...
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