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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
1. Go to the Sign-in Helper.2. Enter your recovery phone number or email address that you have access to.3. Click Continue.4. Click Yes, send me a verification code.-. We'll send a code to the phone number or email address you provided.5. Enter your verification code.6. Click Continue.7. Choose the account you'd like to sign in to.
If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
3. Track your lost phone. If you don’t have mobile security software, try to find your phone’s location manually. If you can locate your phone, you can attempt to retrieve it. For Android ...