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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
Request special assistance. And that's just the beginning! With our online tools, you can manage your trip your way, without having to pick up the phone. Find and manage your trip. Log in to your account. Worldwide phone numbers.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
Log in to your account. Need your AAdvantage ® number? Create or reset your password. Products and programs. Cars and hotels. Admirals Club ®. Lost and found. Help with aa.com. Special assistance. Still need help? Check out our frequently asked questions.
American Airlines Vacations: 800-321-2121: Baggage Customer Service: 800-535-5225
Email: american.support@aa.com Phone: 800-621-8489 Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account