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How to Contact DoorDash Merchant Support. You can contact support via email, within the Merchant Portal, or by phone. Getting support via the Merchant Portal is ideal for account issues like menu updates, banking/deposit complications, and portal login difficulties. 9/21/24. 9 min read.
Getting Started With DoorDash. If you want to update your store details, such as menu, store hours, address, and giving employees account access, the quickest way is through the Merchant Portal. Below are the most commonly used functions: Reset Portal password/username. Add Users to Portal. Update Non-POS Store Hours. POS Integration Store Hours.
If you'd like to speak to a merchant sales representative, you can contact us online or call us Monday-Friday: United States and Canada: 855-554-5779. Australia: 1800-717-576. Already a DoorDash merchant? Browse help.doordash.com for answers to your questions, explore the Learning Center, or call merchant support:
The first step in growing your business on DoorDash is accessing your account. When creating your account, you received a link to set up a password via email. Within 48 hours, you can log in to the Merchant Portal: 1. Navigate to the DoorDash Merchant Portal login page. 2.
Create a DoorDash account including your name and password. Choose an order method including the DoorDash Tablet, Point of Sale (POS), or Email + Phone Confirmation. Input DoorDash store settings, such as hours of operation, your address, and more. Add DoorDash menu items for customers to choose from via a menu link or a photo upload.
Use the DoorDash Merchant Portal or Order Manager App to quickly communicate with customers or Dashers. You can also view DoorDash customer ratings and reviews, and mitigate any issues by responding to customers with a personalized message or pre-written template. "DoorDash is like having a whole team on-demand.
Live order issues. Chat with us on Business Manager App. carat. Chat with us on Tablet. carat. Call us at 855-222-8111. carat. Get to Know Us. About Us Careers Blog LinkedIn GlassDoor Accessibility.
End of Search Dialog. For live order issues. 855-222-8111. or. For account issues. mxpsupport@doordash.com.
You can contact us easily by filling out the Merchant Portal Help Form. To find the form, follow the steps below: 1. Log in to your Merchant Portal. If you need help logging in, visit the Merchant Portal Learning Center Article. 2. Navigate to the Help tab on the left-hand sidebar. 3. Submit your case.
6/30/21. Learn how to use the Merchant Portal to track your business performance, get actionable insights, and make adjustments directly on the platform. Get the guide. for Merchants.