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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
He worked at a pharmacy for a couple of years until 1998, when he landed a customer service job at a tech company. In 2006, he began working as a financial analyst for the same employer — a ...
Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...
The uncertainty surrounding employment has left many workers on edge, fearing that their jobs could be the next to go. Read Next: 22 Side Gigs That Can Make You Richer Than a Full-Time Job
But now, it was the summer of 2020, and he recognized, once again, he was a danger to himself. ... bankers and nurses, mechanics and customer service reps, personal trainers and program managers ...