Search results
Results From The WOW.Com Content Network
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone , technical support can now be conducted online or through chat.
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
For the job as a data entry clerk, competent math and English skills may be necessary. [21] The worker will need to be very familiar with office software such as word processors, databases, and spreadsheets. [21] [18] One must have quickness, focus, and customer service skills. [21]
Customer service representative positions often require at least a high school diploma. [4] Representatives often have some experience with office software. [5] First impressions are very important in this job. The moment one begins to communicate with a customer, one is being judged.
Get 24x7 AOL Live expert help for all your AOL needs - from email to login, technical questions, mobile email, and more. Plus, you'll get security products to help protect your identity and data.
Customer support is an effective strategy that ensures that the customer's needs have been attended to. Customer support helps ensure that the products and services that have been provided to the customer meet their expectations. Given an effective and efficient customer support experience, customers tend to be loyal to the organization, which ...
The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [48] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [49]
Excel 2007 formats Format Extension Description Excel Workbook .xlsx: The default Excel 2007 and later workbook format. In reality, a ZIP compressed archive with a directory structure of XML text documents. Functions as the primary replacement for the former binary .xls format, although it does not support Excel macros for security reasons.