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2. Job Descriptions Decoded: Sales/Customer Service Position - AOL

   www.aol.com/news/2014-05-14-job-descriptions...

   For example: "Quickly ramped up to learn technical and lay-person details of XYZ in order to provide useful, accurate customer service for all clients. Noted as a quick study."

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

4. Customer engineer - Wikipedia

   en.wikipedia.org/wiki/Customer_engineer

   Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.

5. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.

6. Customer Service Job Description - AOL

   www.aol.com/news/2010-10-15-customer-service-job...

   Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

7. Administrative assistant - Wikipedia

   en.wikipedia.org/wiki/Administrative_Assistant

   Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant ( admin assistant) or sometimes an administrative support specialist. [1] [2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial ...