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A user asks how to recover their Xbox account without access to their old phone number used for verification. Two replies suggest contacting support or using backup codes, but the user says they did not save them.
A user asks how to find the email linked to an old Xbox Live account with a random gamertag and no password or email. See the replies from Xbox Ambassadors and other users with suggestions and links to official support pages.
A user asks how to find the email address of an old Microsoft account with a specific gamertag. A reply suggests calling Microsoft support or using the online contact form.
A user asks for help to recover their Xbox account that was locked and requires a phone number that no longer exists. Other users and an independent advisor suggest using backup codes, contacting Xbox support, or explaining the situation on the recovery form.
You only need to pass once. =) The Account Recovery Form requires adequate information to prove that you are the owner of the account. The Account Recovery Process can be a time consuming process, but providing as much info as possible from the start of the process will increase the possibility of being verified by the automated process.
Learn how to use the account recovery form (ACSR) to regain access to your Microsoft account if you forgot your password or lost your security information. Follow the steps and tips to fill out the form and get instructions to recover your account.
A user asks how to recover an old Xbox account with only the gamertag and gamerscore. An independent advisor suggests using the recovery form, but the user says they don't know the email or password.
One day my Xbox account suddenly stopped letting me sign in due to "unusual activity" and it tells me to fill out a account recovery form to recover my account. Either that or text a phone number that I no longer have access to so I'm forced to try the form but every time that I fill it out it just tells me I didn't provide sufficient date to ...
Xbox account recovery form help (Microsoft) Hi all, recently had my 13+ year account hacked and the only way I can get it back is through the Microsoft account recovery form. I've filled it out and been rejected lots of times, I pass the initial screening but it always gets rejected on review and I don't know what else to do.
For the first option, hit account and profile. Then, select I need a Microsoft account. For the typing option, just type account recovery. Get into a call or chat, and say your account was compromised. From there, follow the steps. You'll need to make a new Microsoft account. They will transfer your account data over to the new empty email.