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The third suggestion is optional, and is intended only to help supply meaningful malware-related information to AOL Information Security. 1. Scan your computer for viruses and malware. 2. Run the Microsoft Update Utility. 3. Perform an optional AOL Security Check. Scan your computer for viruses and malware. Note: Please check to see that your ...
If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.
Run a Virus Scan. Use well-known virus protection software to check your computer for viruses that may have downloaded during or after unauthorized usage. If you need help scanning your computer, go here: Install McAfee Internet Security Suite - Special edition from AOL. Check if emails were sent without your consent
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. McAfee: Disable or enable virus protection. If you disable virus protection, your computer will not be monitored for virus activity. If you must stop virus protection, ensure that you are not connected to the Internet.
Virus hoax. A hoax pop-up message warning of a computer virus, on a Compaq laptop. A computer virus hoax is a message warning the recipients of a non-existent computer virus threat. The message is usually a chain e-mail that tells the recipients to forward it to everyone they know, but it can also be in the form of a pop-up window. [ 1][ 2]
To enable firewall protection: 1. On the Windows taskbar, next to the clock, double-click the McAfee (M) icon. Note:If you're using Windows 7 or 8 and don't see the McAfee icon next to the clock, click the arrow next to the clock to reveal hidden icons. 2. In the McAfee SecurityCenter window, click Web and Email Protection. 3. Click Firewall: Off.
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