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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities.

  3. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  5. Service system - Wikipedia

    en.wikipedia.org/wiki/Service_system

    A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. "Service system" is a term used in the service management, service operations, services marketing, service engineering, and service design ...

  6. Sociotechnical system - Wikipedia

    en.wikipedia.org/wiki/Sociotechnical_system

    Sociotechnical systems ( STS) in organizational development is an approach to complex organizational work design that recognizes the interaction between people and technology in workplaces. The term also refers to coherent systems of human relations, technical objects, and cybernetic processes that inhere to large, complex infrastructures.

  7. Flight delayed or canceled? How to get ahead of it ... - AOL

    www.aol.com/flight-delayed-canceled-ahead-issue...

    As for you, here are some tips for handling irregular ops: 1⃣ Immediately research alternative flights. 2⃣Be your own advocate. 3⃣Keep searching since availability changes frequently ...

  8. National Research and Innovation Agency - Wikipedia

    en.wikipedia.org/wiki/National_Research_and...

    The National Research and Innovation Agency ( Indonesian: Badan Riset dan Inovasi Nasional, BRIN) is a cabinet-level government agency formed by the Indonesian government in 2019. Originally a new agency attached to the Ministry of Research and Technology, which became the Ministry of Research and Technology/National Research and Innovation ...

  9. Apple to discontinue 'buy now, pay later' service in US as it ...

    www.aol.com/news/apple-discontinue-buy-now-pay...

    June 17, 2024 at 4:22 PM. (Reuters) - Apple on Monday said it will discontinue its "buy now, pay later" (BNPL) service in the United States as it launches a new loan program. Users will be able to ...