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  2. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16 ] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17 ] Gojek app was launched in January 2015, [ 18 ] and in less than two years, the app racked up nearly 30 million ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many software come with a softphone), email, live chat ...

  4. Indonesian language - Wikipedia

    en.wikipedia.org/wiki/Indonesian_language

    Indonesian (Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [9] It is a standardized variety of Malay, [10] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries.

  5. Kamus Besar Bahasa Indonesia - Wikipedia

    en.wikipedia.org/wiki/Kamus_Besar_Bahasa_Indonesia

    Kamus Besar Bahasa Indonesia. The Kamus Besar Bahasa Indonesia (KBBI ; lit. 'Great Dictionary of the Indonesian Language') is the official dictionary of the Indonesian language compiled by Language Development and Fostering Agency and published by Balai Pustaka. This dictionary is the primary reference for the standard Indonesian language ...

  6. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

  7. Comparison of Indonesian and Standard Malay - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_Indonesian...

    Indonesian and Malaysian Malay are two standardised varieties of the Malay language, the former used officially in Indonesia (and in Timor Leste as a working language) and the latter in Brunei, Malaysia and Singapore. Both varieties are generally mutually intelligible, yet there are noticeable differences in spelling, grammar, pronunciation and vocabulary, as well as the predominant source of ...

  8. Indonesian slang - Wikipedia

    en.wikipedia.org/wiki/Indonesian_slang

    Indonesian slang. Indonesian slang vernacular (Indonesian: bahasa gaul, Betawi: basa gaul), or Jakarta colloquial speech (Indonesian: bahasa informal, bahasa sehari-hari) is a term that subsumes various urban vernacular and non-standard styles of expression used throughout Indonesia that are not necessarily mutually intelligible.

  9. Digital media - Wikipedia

    en.wikipedia.org/wiki/Digital_media

    In mass communication, digital media is any communication media that operates in conjunction with various encoded machine-readable data formats. Digital content can be created, viewed, distributed, modified, listened to, and preserved on a digital electronic device, including digital data storage media (in contrast to analog electronic media ...