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Manage your monthly plans, track your usage, pay your bill, or even contact Customer Service right from the palm of your hand. Receive 100% U.S.-based customer support when you contact Consumer Cellular for help. Chat, speak to an agent or use the Consumer Cellular app for assistance.
No, Consumer Cellular doesn't have 24-hour customer service. You can reach a customer support agent by phone or by chat between 5 am and 6 pm PT on Monday through Friday, and between 6 am and 5 pm PT on weekends.
You can reach us by calling our 100% U.S. based customer service team at (888) 345-5509, or by dialing 611 on your Consumer Cellular phone. One-On-One: You can even get hands-on assistance if you really need it.
To contact Consumer Cellular, you can visit the website to chat with an agent or call Consumer Cellular at (888) 511-3894 any day of the week between 9 a.m. and 8 p.m. EST. When I tested Consumer Cellular, the 3G network shutdown was happening.
Get support and answers to frequently asked questions about Consumer Cellular services on our dedicated help page.
Just dial 6-1-1 from any Consumer Cellular phone to speak to a customer service representative. It’s free and you won’t be charged valuable cell phone minutes! Check back next week for our latest iPhone tip.
Find nearby stores offering Consumer Cellular compatible phones. Shop conveniently for the latest devices.