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  2. Work order - Wikipedia

    en.wikipedia.org/wiki/Work_order

    A work order is usually a task or a job for a customer, that can be scheduled or assigned to someone. [1] Such an order may be from a customer request or created internally within the organization. Work orders may also be created as follow ups to inspections or audits. A work order may be for products or services.

  3. Level of Repair Analysis - Wikipedia

    en.wikipedia.org/wiki/Level_of_Repair_Analysis

    Level of Repair Analysis ( LORA) is used as an analytical methodology used to determine where an item will be replaced, repaired, or discarded based on cost considerations and operational readiness requirements. For a complex engineering system containing thousands of assemblies, sub-assemblies, components, organized into several levels of ...

  4. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

  5. Mean time to repair - Wikipedia

    en.wikipedia.org/wiki/Mean_time_to_repair

    Mean time to repair (MTTR) is a basic measure of the maintainability of repairable items. It represents the average time required to repair a failed component or device. [1] Expressed mathematically, it is the total corrective maintenance time for failures divided by the total number of corrective maintenance actions for failures during a given ...

  6. Job costing - Wikipedia

    en.wikipedia.org/wiki/Job_costing

    Job costing (known by some as job order costing) is fundamental to managerial accounting. It differs from Process costing in that the flow of costs is tracked by job or batch instead of by process. job cost is done for one single product The distinction between job costing and process costing hinges on the nature of the product and, therefore, on the type of production process:

  7. Service level - Wikipedia

    en.wikipedia.org/wiki/Service_level

    Percentage of customers waiting less than a given fixed time. Percentage of customers that do not experience a stockout. Percentage of all parts of an order being fulfilled completely. Use of a safety stock to ensure that a target percentage of orders can be met in full and on time. [1] The term "service level" is used in supply-chain ...

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