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The Office of Consumer Affairs ( OCA; French: Bureau de la consommation) is a Government of Canada agency under Innovation, Science and Economic Development Canada, which is responsible for consumer protection and promotion. The OCA is mandated "to these responsibilities by building trust in the marketplace so that consumers can both protect ...
The Consumers Council of Canada is a non-profit, volunteer-based consumer organization, promoting consumer rights and responsibilities in Canada. [3] Founded in 1994, the organization is based in Toronto. [1] The Consumers Council of Canada was a member of the Canadian Consumer Initiative. [4] The initiative, initiated by the Office of Consumer ...
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
The Financial Consumer Agency of Canada (French: Agence de la consommation en matière financière du Canada, FCAC) is an agency of the Government of Canada that enforces consumer protection legislation, regulations and industry commitments by federally regulated financial entities. It also provides programs and information to help consumers ...
The Consumers' Association of Canada, founded in 1947, [2] [3] is a Canadian independent, volunteer-based, consumer organization. Based nationally in Ottawa with regional branches in Montreal, Saskatoon, Winnipeg and Vancouver, the organization focuses on the social problems of food distribution and health, trade, standards, and communications ...
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A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [ 2]
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