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2. Customer review - Wikipedia

   en.wikipedia.org/wiki/Customer_review

   A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

3. Customer lifecycle management - Wikipedia

   en.wikipedia.org/wiki/Customer_lifecycle_management

   Customer lifecycle management ( CLM) is the measurement of multiple customer -related metrics, which, when analyzed for a period of time, indicate performance of a business. The overall scope of the CLM implementation process encompasses all domains or departments of an organization, which generally brings all sources of static and dynamic data ...

4. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

5. Quality function deployment - Wikipedia

   en.wikipedia.org/wiki/Quality_function_deployment

   Quality function deployment. Quality function deployment ( QFD) is a method developed in Japan beginning in 1966 to help transform the voice of the customer into engineering characteristics for a product. [1] [2] Yoji Akao, the original developer, described QFD as a "method to transform qualitative user demands into quantitative parameters, to ...

6. Review - Wikipedia

   en.wikipedia.org/wiki/Review

   Review. A review is an evaluation of a publication, product, service, or company or a critical take on current affairs in literature, politics or culture. In addition to a critical evaluation, the review's author may assign the work a rating to indicate its relative merit. Reviews can apply to a movie (a movie review ), video game (video game ...

7. AOL Mail

   mail.aol.com

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