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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Expedia Inc. Expedia Inc. is an online travel agency owned by Expedia Group, based in Seattle. [1] The website and mobile app can be used to book airline tickets, hotel reservations, car rentals, cruise ships, and vacation packages. Expedia.com was launched on October 22, 1996 by Microsoft. [2]
Microsoft announced in April 2009 that all Microsoft Agent development and support will be discontinued with the release of Windows 7. [3] Microsoft is no longer offering licenses or distributing the SDK. However, due to customer feedback, Microsoft provided an installation package of the Microsoft Agent core components for use on Windows 7. [4]
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