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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
This is an accepted version of this page This is the latest accepted revision, reviewed on 27 September 2024. American multinational home improvement supplies retailing company The Home Depot, Inc. An aerial view of a Home Depot in Onalaska, Wisconsin Company type Public Traded as NYSE: HD DJIA component S&P 100 component S&P 500 component Industry Retail (home improvement) Founded February 6 ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Home Depot employees can discount most items in store up to $50 without manager approval, if a customer brings up a concern about the product or notes a discrepancy with a sales ad. The employee ...
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...
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