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  2. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  4. SAP - Wikipedia

    en.wikipedia.org/wiki/SAP

    SAP SE (/ ˌ ɛ s. eɪ ˈ p iː /; German pronunciation: [ɛsʔaːˈpeː] ⓘ) is a German multinational software company based in Walldorf, Baden-Württemberg.It develops enterprise software to manage business operations and customer relations.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  6. US court nixes order barring Amazon from firing pro ... - AOL

    www.aol.com/finance/us-court-nixes-order-barring...

    By Daniel Wiessner. (Reuters) -A U.S. appeals court on Wednesday tossed out a judge's order that required Amazon.com to refrain from firing union supporters amid a nationwide organizing campaign ...

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

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