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This is an accepted version of this page This is the latest accepted revision, reviewed on 27 September 2024. American multinational home improvement supplies retailing company The Home Depot, Inc. An aerial view of a Home Depot in Onalaska, Wisconsin Company type Public Traded as NYSE: HD DJIA component S&P 100 component S&P 500 component Industry Retail (home improvement) Founded February 6 ...
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Francis Stanton Blake (born July 30, 1949) is an American businessman and lawyer, who was the chairman and CEO of The Home Depot from January 2007 to May 2014. Prior to this he worked for the U.S. Department of Energy and General Electric. He was a longtime protégé of Robert Nardelli.
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Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...
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