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Contact BT for help and support with your BT broadband, TV, home phone or mobile. We have a range of ways to get in touch for new and existing customers.
BT Help is the place to come for support with all your BT products and services. From speeding up your internet connection to managing your account and billing.
Re: How to email customer services. as @gg30340 posted you need to contact CS 03301234150 or you can try billing https://www.bt.com/help/contact-bt/account-and-billing/broadband. they will be able to update your account.
Choose your service. Broadband. Full Fibre
Ask the BT Community. Make a complaint. Contact us. Help with BT's broadband, TV and phone services, plus billing options and advice.
However, we’ve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. In the table below, you’ll find each BT phone number, as well as the IVR options you need to press to reach the right department.
What would you like to do? Make a new complaint. Check an existing complaint. Raise a complaint about BT products or services.