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v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Ruangguru (a play of the phrase ruang guru, literally "teachers' office") was founded in April 2014 by Adamas Belva Syah Devara and Muhammad Iman Usman to aid students to find various tutors online. [4][5] As of August of the same year, there were more than one thousand teachers registered. Ruangguru was also funded by East Ventures.
Indonesian (Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [9] It is a standardized variety of Malay, [10] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries.
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...
Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1][2][3]
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
A model attribution edit summary is. In Indonesia, the Student Study Service (Indonesian: Kuliah Kerja Nyata, lit. 'Real-work Study', abbreviated as KKN) is a concept of linking academic study with the practical experience of community service on service-learning approach. [1] Since 1973, KKN has been integrated into the higher education ...