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v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Open Journal Systems (OJS) was conceived to facilitate the development of open access, peer-reviewed publishing, providing the technical infrastructure for the presentation of journal articles along with an editorial-management workflow, including article submission, peer-review, and indexing. OJS relies upon individuals fulfilling different ...
Journal of Artificial Intelligence Research. Journal of Computational Geometry. Journal of Computer Graphics Techniques. Journal of Formalized Reasoning. Journal of Machine Learning Research. Journal of Object Technology. Journal of Open Source Software. Journal of Statistical Software.
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
Customer knowledge ( CK) is the combination of experience, value and insight information which is needed, created and absorbed during the transaction and exchange between the customers and enterprise. [1] Campbell (2003) defines customer knowledge as: "organized and structured information about the customer as a result of systematic processing ...
An Educational Resource. Social media can also provide mental health education. “Users can easily access educational content, self-help resources, and coping strategies shared by mental health ...
August 5, 2024 at 3:31 PM. By David Brunnstrom. (Reuters) -Nine staff members of the United Nations Relief and Works Agency for Palestinian Refugees (UNWRA) may have been involved in the Oct. 7 ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...