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While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...
Customer service is the assistance and advice provided by a company to its customers. Learn about different types of customer service, such as in-person, online, automated, and AI-based, and how to measure customer satisfaction and loyalty.
Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.
A job description is a written narrative that describes the tasks, duties, and responsibilities of a position. It may also specify the qualifications, skills, working conditions, and salary range of the job. Learn how job descriptions are developed, used, and managed in organizations.
KSA is a framework for evaluating job applicants based on their knowledge, skills, and abilities. It is used by some federal agencies in the US, but was phased out in 2009 by the Office of Personnel Management.
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