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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
The installation of the Yang di-Pertuan Agong is a ceremony that formally marks the beginning of the reign of the Yang di-Pertuan Agong as the Malaysian head of state.. Since 1957, the rite has been a part of Malaysian history, with 13 such ceremonies held, first at the Tunku Abdul Rahman Hall at Jalan Ampang, Kuala Lumpur, and in the National Palace from 1980 onwards.
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A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...
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King of Malaysia. The Yang di-Pertuan Agong, [a] unofficially known as the king of Malaysia, [3] is the constitutional monarch and head of state of Malaysia. The office was established in 1957, when the Federation of Malaya (now Malaysia) gained independence from the United Kingdom. The Yang di-Pertuan Agong is elected by the Conference of ...