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Find out how to contact Prime Video support for various issues and questions, such as account details, settings, channels, accessibility, and more. You can also browse the help topics and troubleshoot common problems with Prime Video.
Find solutions for common problems with Prime Video, such as sign-in, playback, streaming, and payment issues. Learn how to fix errors, force stop the app, and check your internet connection.
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Learn how to identify and resolve charges on your Prime Video account that you don't recognize. Find out how to check your subscription status, set up restrictions, and contact Amazon for assistance.
Learn how to watch Prime Video on various devices, such as Amazon devices, Blu-Ray players, games consoles, mobile devices, computers, set top boxes, media players, smart TVs and more. Find out the Prime Video system requirements and terms and privacy notice.
Learn how to stream movies and TV shows from Prime Video on your smart TV, Blu-ray player, streaming media player, game console, tablet, phone, Chromecast or PC. Follow the simple instructions for each device and sign in with your Amazon account.
Watch movies and TV shows on the web or on your devices with Prime Video, included with an Amazon Prime membership. To get started, go to PrimeVideo.com or download the Prime Video app and log in with your account.
Learn how to file a complaint about content issues on Prime Video and Prime Video channels in Australia. The email address to contact is grievanceau@amazon.com.
Learn how to file/raise a complaint about content issues on Prime Video, MGM+ and Prime Video add-on subscriptions in India. You may need to log in to your Prime ...
Learn how to cast Prime Video to your device using Chromecast, Fire TV, Echo Show 15 or other devices. Follow the steps for each device and make sure you're connected to the same Wi-Fi network and signed in with the same Amazon account.