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Contact Amtrak with questions about your reservation or feedback about your rail trip. Just share your your contact information and we'll be in touch.
Reservations & Customer Service. Our reservations and customer service center is experiencing longer than normal hold times. 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590. International Visitors. 1-215-856-7924. Group Travel Requests. 1-800-872-1477.
Tickets & Reservations. Start here to learn more about how and where to get your ticket to ride. Make your trip complete with a hotel, rental car, travel insurance and more. But if your travel plans change, look here for the details on modifying your reservation.
Amtrak kiosks are located at most larger Amtrak stations. Over the Phone You can get purchas tickets and get travell information 24 hours a day by calling 1-800-USA-RAIL (1-800-872-7245).
Go to My Trip on Amtrak.com or find your reservation in the Amtrak app to view or change your seat selection. If you prefer, you can also talk to an agent in‐station, or call 1-800‐USA‐RAIL. When the change to your seat selection is confirmed, you will receive an updated eTicket.
Text with a Customer Service Representative at 268725 (AMTRAK), chat via Amtrak.com, send us an email, or give us a call at 1-800-USA-RAIL (1-800-872-7245) or TTY 1-800-523-6590. See additional ways to contact us .
Book your Amtrak train and bus tickets today by choosing from over 30 U.S. train routes and 500 destinations in North America.
Then enter your reservation number and either your email address or your phone number and click 'Find Trip'. Where can I find train schedules? From the 'Schedules' link in the site header, use the form to find schedules between stations, or download and print timetables in PDF format for each route on the Amtrak Train Schedules page.
Over the Phone: You can still call 1-800-USA-RAIL to make your booking and receive your eTicket via email and print it out on your own. However, eTickets cannot be purchased over the phone for Capitol Corridor trains unless you are unaccompanied minors or need special assistance. For more information about Capitol Corridor, call 1-877-9-RIDECC.
Amtrak prides itself on having an efficient travel process, but unfortunately, things happen. For refund details on illness waivers, monthly passes, reward tickets, and more see our refund and cancellation policy page. An Amtrak representative will call you within 24 hours regarding your request to transport firearms.