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The service competes primarily with Amazon India and domestic rival Snapdeal. [7] [8] As of FY23, Flipkart held a 48% market share in the Indian e-commerce industry. [9] Flipkart has a dominant position in the apparel segment, bolstered by its acquisition of Myntra , and was described as being "neck and neck" with Amazon in the sale of ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
Amazon websites are country-specific (for example, amazon.com for the US and amazon.co.uk for UK) though some offer international shipping. Visits to amazon.com grew from 615 million annual visitors in 2008, to more than 2 billion per month in 2022. The e-commerce platform is the 14th most visited website in the world.
Apple AirPods (2nd Generation) $80 $129 Save $49. These second-gen top sellers have hundreds of thousands of perfect ratings, thanks to their clear, rich sound quality, 24-hour battery life and ...
Open Network for Digital Commerce. Open Network for Digital Commerce ( ONDC ), is a private non-profit Section 8 company established by the Department for Promotion of Industry and Internal Trade (DPIIT) of Government of India to develop open e-commerce. It was incorporated on 31 December 2021 with initial investment from Quality Council of ...
In January, a report from Bain & Co revealed that by 2030, Gen Z will account for 25% to 30% of luxury market purchases, while millennials will account for 50% to 55%.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
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