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  2. Secretary - Wikipedia

    en.wikipedia.org/wiki/Secretary

    Secretary. A secretary, administrative assistant, executive assistant, personal secretary, [4] or other similar titles is an individual whose work consists of supporting management, including executives, using a variety of project management, program evaluation, communication, and/or organizational skills within the area of administration.

  3. Human resource management in public administration - Wikipedia

    en.wikipedia.org/wiki/Human_Resource_Management...

    The function of human resources management is to provide the employees with the capability to manage: healthcare, record keeping, promotion and advancement, benefits, compensation, etc. The function, in terms of the employers benefit, is to create a management system to achieve long-term goals and plans. The management allows companies to study ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  5. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant ( admin assistant) or sometimes an administrative support specialist. [1] [2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  7. Federal government of the United States - Wikipedia

    en.wikipedia.org/wiki/Federal_Government_of_the...

    The U.S. federal government, sometimes simply referred to as "Washington", is composed of three distinct branches: legislative, executive, and judicial, whose powers are vested by the U.S. Constitution in the Congress, the president, and the federal courts, respectively. [2]

  8. Public administration - Wikipedia

    en.wikipedia.org/wiki/Public_administration

    "Public management" is an approach to government administration and nonprofit administration that resembles or draws on private-sector management and business techniques and approaches. These business approaches often aim to maximize efficiency and effectiveness and provide improved customer service.

  9. Functional manager - Wikipedia

    en.wikipedia.org/wiki/Functional_manager

    Functional manager. A functional manager is a person who has management authority over an organizational unit—such as a department—within a business, company, or other organization. Functional managers have ongoing responsibilities, and are not usually directly affiliated with project teams, other than ensuring that goals and objectives ...

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