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  2. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) [1] is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a ...

  3. List of chatbots - Wikipedia

    en.wikipedia.org/wiki/List_of_chatbots

    List of chatbots. A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating ...

  4. ChatGPT - Wikipedia

    en.wikipedia.org/wiki/ChatGPT

    ChatGPT is a chatbot and virtual assistant developed by OpenAI and launched on November 30, 2022. Based on large language models (LLMs), it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language.

  5. OpenAI’s ChatGPT Heads to Retail Customer Service via Linc

    www.aol.com/lifestyle/openai-chatgpt-heads...

    The Las Vegas conference was the natural pick for Linc, whose automated customer experience platform launched a new integration with the much-hyped artificial intelligence -powered ChatGPT on ...

  6. Ray J - Wikipedia

    en.wikipedia.org/wiki/Ray_J

    Sanctuary. Atlantic. Elektra. EastWest. Musical artist. Website. rayj .com. William Ray Norwood Jr. (born January 17, 1981), [1] known professionally as Ray J, is an American R&B singer, songwriter, television presenter, and actor. Born in McComb, Mississippi and raised in Carson, California, he is the younger brother of singer and actress Brandy.

  7. Conversational commerce - Wikipedia

    en.wikipedia.org/wiki/Conversational_commerce

    Conversational commerce is e-commerce done via various means of conversation ( live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and ...

  8. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

    www.aol.com/news/delivery-firms-ai-chatbot-goes...

    An AI customer service chatbot for the international delivery firm DPD went rogue during a recent encounter. Credit - Getty Images. A n AI customer service chatbot for international delivery ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...