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Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
Need help? Contact our support specialists. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support.
What do you need help with? Select a category from below: Login and password. Account management. Family safety. Security and privacy. Find everything you need to know about your account and how to stay safe on PlayStation, including set-up help, log in support and more.
Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application. Provide your first name and a valid email address to submit your question.
Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your device or accessory.
What do you need help with? Select a category from below: PS5 set up & features. PS5 troubleshooting. PS5 software updates. Manuals. Find everything you need for help with PlayStation®5 consoles on PlayStation.
Support Site: www.us.playstation.com/Support Consumer Services Technical Support: 1-800-345-7669 Sony Entertainment Network Accounts and Billing Support: 1-877-971-7669
NETWORK SERVICE STATUS. Having issues with your console's connection? Our PlayStation Repairs tool will help you troubleshoot and improve your online experience. All services are up and running.