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We are also xfinity diamond members. Signed up for the year of Peacock Premium free this afternoon. The xfinity system indicates we have the free subscription but if we try to watch a Premium show we can't do it unless we sign up for a subscription for 2.99 a month??? Called this afternoon, but still cannot sign on to Peacock Premium shows.
Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.
Thank you Xfinity for keeping/offering free access to Peacock Premium for us longtime, loyal Xfinity customers. A Peacock Premium subscription is really a valuable inclusion to our existing service. Note: This comment was created from a merged conversation originally titled Peacock Premium. 8. 4.
Hey there, @user_62k091 thanks for reaching out through Xfinity Forums regarding your Peacock account. We definitely want you to be able to stream on your TV as I know how much my household loves watching all the sporting events available on Peacock!
My Peacock subscription stopped working so I went to connect to my Xfinity account and got this message "Your Xfinity account is already linked to another Peacock account." The help just tells me to check my email address which is correct because I can sign into Peacock with it. Any help would be appreciated.
Peacock comes with my account and I can watch it from my TV but I'd like to be able to watch a show on Peacock using my Windows computer. Whenever I go to Peacock and sign in, it wants me to pick a plan and pay.
I had the same problem, and it was all about the email address. Whatever email address you used to establish your initial account may be different. Mine was. Peacock was able to verify that for me. I signed out of Peacock on my TV and signed back in using the email address I used to initiate my Peacock account back in November, and it worked.
When using the Peacock app, you would actually create a Peacock userID and then link it to your Xfinity services after. You would not be able to sign in with your Xfinity login as it's not registered for the streaming services. You'd want to visit the Peacock website to create the userID easily and then once in the settings, it'll ask for your ...
Launched Peacock and entered my email. Got 2 emails from Peacock, one to verify email and other to set up password. Now when I launch Peacock it asks for password EVERY TIME. That is very painful given the SLOW cursor interface on the Flex remote. If this is normal, it won’t get used much.
Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.