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Ever wonder what goes into Better Business Bureau accreditation and how it handles complaints? If so, you're not alone.
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes):
The Better Business Bureau (BBB) is an American private, 501 (c) (6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better ...
Raycom Media, Inc. was an American television broadcasting company based in Montgomery, Alabama. Raycom owned and/or provided services for 65 television stations and two radio stations across 44 markets in 20 states. Raycom, through its Community Newspaper Holdings subsidiary, also owned multiple newspapers in small and medium-sized markets throughout the United States.
Raycom Sports is a Charlotte, North Carolina –based producer of sports television programs owned by Gray Television. It was founded in 1979 by husband and wife, Rick and Dee Ray. In the 1980s, Raycom Sports established a prominent joint venture with Jefferson-Pilot Communications which made them partners on the main Atlantic Coast Conference ...
The attorney general also administers Missouri's No Call program. The No Call program was designed to reduce unwanted telemarketing calls and has become a model for other states. Persons may register Missouri residential phone lines, lookup whether a phone number has been registered and file a complaint against a telemarketer.
NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy. BBB National Programs is a member of the International Council for Advertising Self-Regulation (ICAS), a global organization that promotes effective self-regulation of advertising around the world.
The board’s dismissal letter also referenced a second complaint that was also dismissed. Ashcroft, in a phone interview, said the dismissal was expected and attacked the complaint as politically ...