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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support is a customer service that advises and assists users with technical products. It can be done online, by phone, or through chat, and it can be outsourced or in-house. Learn about the different tiers of technical support and their roles and responsibilities.

3. Customer engineer - Wikipedia

   en.wikipedia.org/wiki/Customer_engineer

   A customer engineer is a worker who provides service to customers who have signed a contract with the company. Learn about the origin, role and examples of customer engineers in different industries such as IBM, NCR and telecommunications.

4. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. Learn about the value, structure, and types of help desks, and how they differ from call centers and customer service.

5. Customer Service Job Description - AOL

   www.aol.com/news/2010-10-15-customer-service-job...

   Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

6. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Learn about the history, types and features of CRM systems, which are used to manage interactions with customers across different channels and platforms. Find out how CRM can help businesses improve customer satisfaction, loyalty and sales growth.

7. Customer support - Wikipedia

   en.wikipedia.org/wiki/Customer_support

   Learn what customer support is and how it helps customers use products effectively and correctly. Find out the skills, tools and methods of customer support agents and the difference between customer support and customer success.