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Organizing your Messages inbox (desktop only) There are a number of features to help you organize your inbox and keep track of your messages: You can filter your messages to only see messages from other members or from eBay by selecting From members or From eBay.
We’ll send important alerts about your account, as well as general news and announcements, to both your eBay Messages and your registered email address. Read our page on Messages to find out how to organize your inbox, including how to add a signature or out-of-office reply for your eBay Store.
Learn how to change your eBay password, whether you’ve forgotten it or would just like to update it. Find out how to send someone a message on eBay and how to view your eBay Messages. You can keep track of all your orders, find order details, contact sellers, and more from your Purchase History.
You’ll need to sign in to your account to access My eBay, where you can keep track of all your buying and selling activities, view items you’ve saved to your watch list, and find your favorite sellers and searches. You’ll also need to be signed in to exchange messages with other eBay members.
Go to the Seller Information section at the top of the listing and select Contact Seller. Choose the topic that best matches your question on the Find answers page. If you can't find a solution to your question, select Other, then select Contact the seller. Type your question for the seller.
My eBay lets you track your buying and selling activity, send and receive secure emails, and update your account information. If you buy or sell on eBay regularly, you'll want to go to My eBay when you sign in. To go to my eBay, click My eBay at the top of most pages.
Get help signing in. Enter the email address or username associated with your account. Email or username. Continue. Contact us.
However, you can still contact the buyer through email using their "Buyer Alias Email Address" which you can find in the View order details page. This email alias, ending in @members.ebay.com, is unique to your communications with this buyer.
Access and manage your account information from one central location in My eBay! Take advantage of the capabilities available to you in the My Account section of My eBay and become a savvier, more efficient buyer or seller. Here are the specific areas and some of the things you can do:
My eBay is personalized to your specific browsing, buying and selling activities and will help you track the following: All Buying; All Selling; All Favorites; Account Information; Customized: Customize My eBay to change the layout and views that you want to see in the various sections of My eBay.