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Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.
Customer service is the assistance and advice provided by a company to its customers. Learn about different types of customer service, such as in-person, online, automated, and AI-based, and how to measure customer satisfaction and loyalty.
Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...
Learn about the role, duties and skills of an administrative assistant, also known as an administrative support specialist or a secretary. Find out the employment outlook and salary information for this occupation in various industries and fields.
Internal communications is the function responsible for effective communications among participants within an organization. It involves producing and delivering messages and campaigns, facilitating dialogue and developing communication skills, and aligning with business strategy and external reputation.
The IRS is the federal revenue service of the United States, responsible for collecting taxes and administering the Internal Revenue Code. It is an agency of the Department of the Treasury and has a history dating back to the Civil War and the 16th Amendment.
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